Encourage long-term partnerships with your vendors using the knowledge learned from in-depth discussions on building the proper team, relationship management, contract negotiations, vendor scorecard, service level agreements, advisory boards, and much more!
This course will help organizations answer the following questions when implementing new software to automate processes or outsourcing to a third-party:
• What is the goal of the relationship?
• What are the benefits?
• What are the risks?
• What are the alternatives?
• What metrics should be developed to determine successful performance?
• What are best practices for contract management and service level agreements?
Module 1: Creating Proper Teams
Module 2: Implementation
Module 3: Contracts and Agreement
Module 4: Maintaining the Partnership
Who Should Attend
This course is for the professional who is an executive sponsor, the team lead, or simply a team member who will help choose the right vendor, select the project team, communicate expectations, document performance and service levels, and negotiate contracts during a product/software implementation.
Two-day Interactive virtual
Earn up to 12 Recertification Credit Hours (RCH), 1.2 Continuing Education Credits (CEU), 14 Continuing Professional Education (CPE) credits. Delivery Method: Group-Live, No advance preparation required. Field of Study: Management Services = 14
Please read our policies regarding registration, transfers, substitutions, cancellations, refunds, travel arrangements, and consent to use your photograph and contact information.
Please be sure to verify your session before purchasing.
A $55 administrative fee will be assessed for each transfer/substitution.