Education & Certification

Title

Customer Service: Providing Exceptional Customer Service and Ensuring Compliance

Available On :
4/22/2021
Available Until :
3/31/2022
Delivery Method :
Webinar On Demand
Price :
$300.00
RCHs :
1.5 Units
Member
Colleague
NonMember
Free
$230.00
$300.00
Product Code: 210408PR

Event Details

This webinar sets the stage for achieving exceptional customer service by helping you develop top-notch communication, active listening and media skills. Additionally, you’ll get strategies for handling the types of customer contacts you are most likely to experience in payroll, such as dealing with the angry employee or delivering bad news. By attending this webinar, you will learn:

  • How to deal with the angry customer
  • How to find out what your customers think of your payroll operation

Credit Information

Earn 1.5 Recertification Credit Hours (RCHs) or 0.15 Continuing Education Units (CEUs) when attending this webinar.