Education & Certification

Title

Customer Service: Providing Exceptional Customer Service and Ensuring Compliance

Available On :
5/25/2017
Available Until :
4/30/2018
Delivery Method :
Webinar On Demand
Price :
$280.00
RCHs :
1.5 Units
 
 
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Product Code: 170511PR

Webinar On Demand-Customer Service: Providing Exceptional Customer Service and Ensuring Compliance

This webinar sets the stage for achieving exceptional customer service by helping you develop top-notch communication, active listening, and media skills. You’ll also get strategies for handling the types of customer contacts you are most likely to experience in payroll, such as dealing with the angry employee or delivering bad news. By attending this webinar, you will learn:

  • How to deal with the emotional employee
  • How to find out what your customers think of your payroll operation
Earn 1.5 Recertification Credit Hours (RCHs) or 0.15 Continuing Education Units (CEUs) when attending this webinar.